General overview

Treon is a leading technology company that helps businesses enhance their physical operations through Treon Connect, a platform designed to boost operational efficiency by utilizing data-driven automation to extend machine lifespan, monitor assets, increase productivity, and ensure safety. Serving various industries, Treon empowers companies to leverage data-driven automation for better outcomes.

As a diverse multi-cultural team we are better together. We value collaboration both internally and with our partners. We are committed to doing the right thing, making smart choices that benefit us, our partners and the world.

We are now seeking a Logistics Co-ordinator. As a Logistics Co-ordinator, you will be responsible for handling daily logistics operations. You will work closely with cross-functional teams, including sourcing, engineering and production. 

Perfect Candidate

You are a self-motivated and curious team player who takes ownership and continuously seeks to improve our working methods. You are committed to continuous learning, keeping up with current and emerging trends and technologies. You recognize that our customers are our most valuable asset.

Qualifications:

• Degree in Business or a related field. 
• Proven experience in logistics, customer deliveries, supply chain or a related field.
• Experience in ERP
•  Experience in international trade and customs regulations 
• Experience in dangerous goods shipments is an advantage
• Customer-centric mindset, excellent service skills & proactive attitude
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Strong organizational and problem-solving abilities.
• Proficiency in logistics software, Microsoft Office tools, MS Dynamics 365

Key Responsibilities:

• Handle the end-to-end daily delivery process, ensure timely and accurate fulfilment of customer orders. 
• Handle daily incoming shipments & internal logistics
• Handling customs queries
• Communicate with customers in timely manner, answer delivery-related inquiries and resolve issues proactively.
• Coordinate with couriers and freight forwarders and internal teams to streamline delivery schedules and address potential delays.
• Monitor and track shipments, provide real-time delivery status to customers and stakeholders.
• Ensure all customer orders are packed, labelled, and dispatched according to company & international shipment standards. 
• Maintain records of delivery operations and prepare reports to optimize the delivery process.
• Import & Export reports monthly preparation
• Collaborate with the operations team to address delivery concerns and maintain high customer satisfaction levels.